Derrick Niederklein - Building Good Work Cultures in Public Service

Introduction to Assessment Matters podcast 00:00Derrick’s background 00:35Derrick’s experience in assessment, management, and team-buildingAssessment practices and ratio study standards Nebraska 2:56Nebraska being a market value and full disclosure stateWhat is COD (Coefficient of Dispersion)?What is PRD (Price Related Differential)?Approaches to assessing agricultural landHow has the industry changed in the past 20 years? 5:42The widespread adoption of technology by assessorsThe availability of technology to the general publicPublic trust in the era of wild market swingsBuilding good teams and work cultures 7:25What does a good culture look like?What does a bad culture look like?Broader meaning crisis — how to get people to feel purpose?Bridging generation gaps between industry veterans vs newcomersHandling conflict 15:12Patience and understandingIdentifying deeper problems and grievancesAvoiding overlaps in dutyHow egos mess up work culturesThe future of the assessment industry in the next two decades 19:34“Hard” skills: Technological advancement“Soft skills” — the human element of explaining valuations to taxpayersAdvice for industry newcomers 20:30Investing in yourselfDelivering and receiving constructive feedback 21:45How to reach Derrick 22:48