Russell’s background 0:01Introduction to Assessment Matters podcastRussell’s background in real estate valuation.What is needed from leadership to better and more efficiently keep up with rapid growth?Russell’s bio and big ideas for the future 2:31Entering office as an elected official without much technical experienceHow government can succeed in serving businessExperience working in freight brokerageHow being a church pastor can prepare someone to be a leaderAdditional challenges beyond growth 7:44Managing a growing staff in the midst of a global pandemicAdapting to new technologyBe willing to try new things, experiment, and “fail forward”Big opportunities in the next decade in the assessment field 8:40Artificial Intelligence (AI) as a source of unknown factors and potential capabilitiesHow generational turnover and technology will impact the assessment fieldIn office vs remote vs hybrid working 9:51How local constituent needs affect workplace arrangementsTrends towards more things being done on the InternetLearning on the job, especially for new leaders 11:10How can someone who doesn’t have as much context/experience in assessment, do a good job?Understanding the difference between staff versus leadership, and what leaders need to doWhat happens when something goes wrong?The importance of communicationBest practices 18:54The importance of mission statements and core valuesHow to use education effectively?Training new leaders and setting people up for successParting advice 24:33Be a studentBe ready for change — embrace it, be a part of it, create it!